• IT security training helps employees understand the importance of data security and how to protect it from threats.

• Examples of IT System & Information Security (Software Training):

  • Network Security

  • Cybersecurity Fundamentals

  • Ethical Hacking

  • Security Awareness

  • Security for Software Developers

Case Study: Remote Work Security Training for a Medical Insurance Organisation

Challenge:

A Chicago-based medical insurance organisation transitioned to a hybrid model, allowing employees to work remotely from anywhere in the US. This raised concerns about data security as employees handled sensitive client information. The organisation needed a mandatory training program to educate all current and new employees on safely handling data and identifying potential threats.

Solution:

The organisation partnered with eLearning Mentors to develop a comprehensive eLearning module focusing on:

• Tech security: Covering best practices for secure remote work setups, including strong passwords, secure Wi-Fi connections, and software updates.

• Data breach awareness: Explaining different types of data breaches, their potential consequences, and how to identify and report them.

• Phishing scams: Educating employees on recognising phishing emails and websites, protecting sensitive information, and reporting suspicious activity.

The eLearning module featured:

• Interactive elements: Engaging quizzes, simulations, and scenario-based learning to enhance knowledge retention.

• Bite-sized content: Short, digestible modules for flexibility and convenience, allowing employees to learn at their own pace.

• Accessibility features: Closed captions and transcripts to cater to diverse learning styles and needs.

Results:

• Improved data security awareness: Employees gained a deeper understanding of data security best practices, reducing the risk of accidental or malicious data breaches.

• Enhanced compliance: The organisation fulfilled its regulatory obligations to adequately train employees on data security protocols.

• Increased employee confidence: Employees felt more confident in handling sensitive information securely while working remotely.

Continued Partnership:

The organisation’s satisfaction with the initial eLearning module led them to entrust eLearning Mentors with developing additional training programs. This demonstrates the effectiveness of the initial training and the organisation’s commitment to ongoing employee education.