• Corporate training programs offered to employees beyond onboarding focus on enhancing their skills, knowledge, and overall performance within their roles and the company. These programs aim to cultivate a more competent, engaged, and adaptable workforce.

• Some examples of corporate training programs:

  • Technical Skills Training

  • Leadership and Management Development

  • Communication and Presentation Skills Training

  • Problem-Solving and Decision-Making Training

  • Diversity, Equity, and Inclusion (DEI) Training

Case Study: How eLearning Streamlined Leadership Development in a Multi-Location Organisation

Challenge:

A London-based organisation with offices across the UK and Ireland faced challenges with its leadership training program. Despite working with an external provider for years, internal surveys revealed:

• Policy Confusion: Managers struggled to understand and follow company policies and procedures, often having difficulty finding them on the intranet.

• Cookie-Cutter Training: The one-size-fits-all approach failed to address specific needs and provide enough customisation for individual managers.

• Dissatisfied Learners: Many managers found the training ineffective and time-consuming, questioning its value.

Solution:

Seeking a more effective approach, the organisation partnered with eLearning Mentors to develop a customised eLearning solution. This solution addressed the key challenges:

• Policy Awareness: An introductory module provided clear summaries of key policies, their locations on the intranet, and how to stay updated on revisions.

• Targeted Learning: Micro-learning modules, taking only 15 minutes per month, delivered bite-sized chunks of information on specific topics relevant to managers’ needs.

• Continuous Development: This ongoing learning approach ensured managers had access to the latest information and skills whenever needed.

Results:

After two and a half years of using the eLearning solution, the organisation is thrilled with the results:

• Improved Policy Understanding: Managers now have a clear grasp of key policies and procedures, leading to better compliance and decision-making.

• Enhanced Skills and Knowledge: Micro-learning modules provide targeted knowledge and skills development, empowering managers to excel in their roles.

• Increased Satisfaction: Managers appreciate the convenience, relevance, and effectiveness of the eLearning program, finding it a valuable tool for their professional growth.

Key Takeaways:

• Customisation is key: One-size-fits-all training often falls short. Tailored eLearning solutions that address specific needs and challenges can lead to better outcomes.

• Micro-learning matters: Short, focused learning modules deliver valuable information in digestible chunks, fitting seamlessly into busy schedules.

• Continuous learning is crucial: Providing ongoing access to relevant knowledge and skills keeps employees engaged and prepared for new challenges.

By implementing a customised eLearning approach, this London-based organisation successfully addressed its leadership development challenges, improving policy understanding, enhancing skills, and increasing manager satisfaction. This case study highlights the power of eLearning to transform leadership training and drive organisational success.